THE SIMPLE VERSION
Heat from the air, into your water
It draws in air
A fan pulls outside air over a coil filled with refrigerant. Even cool air holds plenty of warmth.
It turns up the heat
A compressor squeezes that warmth up to a much higher temperature.
It heats your water
The heat moves into your cylinder, ready for showers, dishes and laundry.
GOOGLE REVIEWS
In our customers' words
★★★★★ 5.0 from 18 Google reviews
★★★★★
The team were amazing from the time we first contacted them through to completion day. Lovely family business that I would thoroughly recommend.
Maurice, Mount Maunganui
Google review
★★★★★
Wow what a wonderful business. Prompt efficient delivery and service to a very high standard. I can highly recommend this business.
Rotorua homeowner
Google review
★★★★★
Awesome service, these guys are great, they reply to your inquiries fast and keep you up to date with everything.
Kerren, Taupo
Google review
★★★★★
The job was expertly done and neatly finished. Highly recommend WaterXSpurt.
Shane and Jan, Whakatane
Google review
★★★★★
Great customer service combined with a neat and professional installation!
Emiliano, Kawerau
Google review
YOUR FREE VISIT
What we check at your home
Your current cylinder, in the roof or under the house
Its condition, and whether it even needs replacing yet
Your switchboard
Where the new unit goes, and whether it needs a base or pad
If your home does not need a heat pump, we will tell you. We never push one onto a house that does not need it.
YOUR FIXED PRICE
What is included
New valves and pipes
Fresh fittings, not old parts reused.
Old unit removed
We take the old cylinder away, even from inside a cupboard.
Access cleared
Dirt in the way or a tree to trim? Sorted as part of the job.
Brackets and bases
Proper brackets and custom made bases, fitted to suit your home.
No hidden extras
The price never changes once the job starts. Extras only if you ask for them.
TWO MAIN TYPES
All in one or split
Integrated unit
Split system
Integrated unit: the heat pump sits on top of the cylinder, one tidy unit outside. Split system: a small outdoor unit linked to a separate cylinder, handy for tight spots.
Not sure which suits you? That is exactly what the free visit is for.
WHY IT USES LESS POWER
Most of the heat is free
A standard cylinder heats water with an element, like a giant kettle. A heat pump only uses power to run a fan and compressor. The air does the rest.
Uses up to 70% less energy than a standard electric cylinder*
About a third of the energy, according to EECA
Works day and night, all year round
*Manufacturer figures for Rinnai and Gree. Results vary with use, climate and power plan.
QUICK QUESTIONS
Good to know
Will I be without hot water for long?
Only on install day. Most installs are usually done in 3 to 5 hours, then you have hot water again.
Do I need to be home for the visit?
Yes, please. It is a quick chat and a look around, about 15 to 20 minutes, or longer if you have questions.
Can it run on solar power?
Yes. Solar can help power a hot water heat pump. How much it helps depends on your system and when you heat water, so we talk it through at the visit.